Help with Made Clear

Open Settings → Account & sync and sign in to the same Made Clear account on each device. Allow sync to finish before switching devices. Signing out returns you to the separate music saved on that device. Music sync and store purchases are separate.

Open Settings → Backup & restore and save a backup file somewhere you can find outside the app. Check that the file reached your chosen destination. The backup contains your saved music and original sheet images. Normal restore adds items and keeps differing versions as separate copies; review the restore preview first.

Keep the app installed while you seek help; uninstalling can remove music that has not synced or been backed up. If Account & sync offers Save recovery backup, save that file first. Repair saved library is available only when the music remains readable. Follow its confirmation carefully: it can restore items deleted on another device and requires reopening the app.

Check microphone access in your device settings, then start the listening tool in the app. Play one note clearly when tuning or checking individual strings. Chord-change listening is experimental: review its count before saving. A detected sound does not prove correct fingering or clean playing.

Open Settings → Account & sync → Delete account and cloud music. If you cannot use the app, use the account-deletion page to request help.